Terms of Service: Your Compass for a Healthier Journey
Understanding your rights and responsibilities helps create a safe, effective wellness community for everyone.
Welcome to ArborVitae Wellness. These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, community forums, curated content library, and product recommendations (collectively, the "Services"). By accessing or using any part of our Services, you agree to be bound by these Terms.
Our Services are designed for individuals aged 35 and older, seeking evidence-based wellness solutions in the Boulder lifestyle market and beyond. When you create an account or use our Services, you affirm that you meet these eligibility requirements and agree to provide accurate and complete information.
ArborVitae Wellness reserves the right to update or modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website or through other reasonable means. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
For any questions regarding these Terms, please contact us at [email protected] or call us at (303) 500-1122.
Community Guidelines and Acceptable Use
To foster a supportive and respectful environment, all users must adhere to our Community Guidelines and Acceptable Use Policy. This section outlines the expected conduct for all interactions within our platform, including forums, comments, and shared content.
Prohibited Content Includes:
- Misinformation or deceptive claims regarding health.
- Harassment, hate speech, or any form of discrimination.
- Commercial spam, unauthorized solicitations, or advertising.
- Content that infringes on intellectual property rights of others.
- Posting private or confidential information about others.
Users are solely responsible for the content they generate and share. ArborVitae Wellness reserves the right to moderate, remove, or edit any content that violates these guidelines. We encourage users to report any violations using our in-app reporting tools to help us maintain a safe community.
Important Disclaimers and Medical Information
The content provided by ArborVitae Wellness, including articles, recommendations, and app features, is for informational purposes only and is not intended as medical advice, diagnosis, or treatment. It should not be used as a substitute for professional medical advice from a qualified healthcare provider.
Engaging in any health or fitness activities carries inherent risks. Always consult with your physician or another qualified health provider before starting any new diet, fitness regimen, or medical treatment. ArborVitae Wellness is not responsible for any personal injury or property damage incurred on or through our Services.
Product recommendations are based on our research and user feedback but individual results may vary. We make no guarantees regarding the efficacy or suitability of any product or service recommended. It is your responsibility to evaluate and decide whether to purchase or use any recommended products.
By using our Services, you acknowledge and agree that ArborVitae Wellness, its employees, affiliates, and partners, shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your reliance on information or products obtained through our platform.
Your Rights and Responsibilities
As an ArborVitae Wellness user, you have specific rights regarding your data and account. This includes the right to access, correct, and request deletion of your personal information, subject to legal and operational requirements. You can manage many of these preferences directly within your account settings.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify ArborVitae Wellness immediately of any unauthorized use of your account or any other breach of security.
When creating and sharing content on our platform, you are responsible for ensuring it adheres to our Community Guidelines and does not infringe on the rights of others. Your contributions should be constructive and considerate of the broader community.
Should a dispute arise, we encourage you to first contact our support team to seek an amicable resolution. We are committed to fair and efficient dispute resolution procedures to address user concerns.
Intellectual Property and Content Usage
All content and materials available through ArborVitae Wellness Services, including text, graphics, logos, platform design, and software, are the property of ArborVitae Wellness or its licensors and are protected by intellectual property laws.
By submitting user-generated content to our Services, you grant ArborVitae Wellness a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.
If you believe your intellectual property rights have been infringed, please follow our Digital Millennium Copyright Act (DMCA) procedures outlined in our detailed copyright policy. We respect the intellectual property of others and expect our users to do the same.
Commercial use or redistribution of any content from ArborVitae Wellness without explicit written permission is strictly prohibited. You may use the content for your personal, non-commercial purposes consistent with these Terms.
Service Availability and Updates
ArborVitae Wellness strives to ensure continuous availability of our Services. However, scheduled maintenance, unforeseen technical issues, or other factors may occasionally result in temporary interruptions. We will endeavor to provide advance notice for planned downtime.
We are committed to continuously improving our platform. This means we may modify, add, or remove features at any time. For significant changes that may affect your user experience or data, we will provide reasonable advance notice and, where necessary, obtain your consent.
In the event of feature deprecation, we will work to provide alternative solutions or guidance to minimize disruption. Our technical support team is available during business hours to assist with any service-related inquiries or issues.
While we do our best to ensure service uptime, ArborVitae Wellness does not guarantee uninterrupted access and is not liable for any losses or damages incurred due to service interruptions. We will communicate service status updates transparently through our platform and social channels.
